Terms of service

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Overview

Welcome to Soul Good Merch. The terms “we,” “us,” and “our” refer to Soul Good Merch. This Shopify-powered online store provides all related information, content, features, tools, products, and services to you (the “Services”).

These Terms of Service describe your rights and responsibilities when using the Services, along with any policies referenced within them.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy at /policies/privacy-policy. If you do not agree, please do not use our Services.

Section 1 – Access and Account

By agreeing to these Terms, you confirm you are at least the age of majority in your state or province of residence, and you consent to minors using the Services on your devices.

To use the Services—including browsing or purchasing products—you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Section 2 – Our Products

We make every effort to accurately represent our products. However, colors and appearance may vary based on your device settings and display.

We do not guarantee that product appearance or quality will meet your expectations or match the images shown.

Product descriptions and availability may change at any time without notice. We may discontinue products or limit quantities as needed.

Section 3 – Orders

When you place an order, you are making an offer to purchase. Soul Good Merch reserves the right to accept or decline any order. Your order is accepted once we confirm it and process your payment.

Please review your order carefully before submitting it, as cancellations or modifications may not be possible once production begins.

If we cannot accept or fulfill your order, we will attempt to contact you using the information provided at checkout.

Returns and exchanges are governed by our Refund Policy at /policies/refund-policy.

Section 4 – Prices and Billing

Prices, promotions, and discounts may change without notice. The price in effect at the time of purchase will be reflected in your order confirmation.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide accurate billing and payment information and to update your information as needed to complete transactions and receive notifications.

You confirm that:

  • the payment information you provide is accurate,

  • you are authorized to use the payment method,

  • your payment provider will honor charges, and

  • you will pay all applicable fees and charges.

Section 5 – Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather conditions, or events outside our control.

Once your order is handed to the carrier, title and risk of loss transfer to you.

Our full shipping details are available at /policies/shipping-policy.

Section 6 – Intellectual Property

All trademarks, branding, images, text, graphics, designs, and content within the Services are owned by Soul Good Merch or its licensors and protected under applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, or publicly display any content without prior written permission.

All rights not expressly granted remain reserved.

Shopify’s trademarks and those of third parties belong to their respective owners.

Section 7 – Optional Tools

We may provide you with access to third-party tools. We do not monitor or control these tools and provide them “as is” and “as available,” without warranty or endorsement.

Your use of optional tools is entirely at your own discretion. Review any third-party terms before using those tools.

Section 8 – Third-Party Links

The Services may contain links to third-party websites or content. We do not review, control, or guarantee the accuracy or content of these websites.

Accessing third-party websites is at your own risk. Please review their policies before engaging with them.

We are not responsible for any harm or damages resulting from your use of third-party websites or resources.

Section 9 – Relationship with Shopify

Soul Good Merch is powered by Shopify, which provides the ecommerce platform. All purchases made through our store are transactions directly between you and Soul Good Merch.

Shopify is not responsible for any sales, claims, damages, or losses related to your transactions with Soul Good Merch.

By using the Services, you release Shopify from any responsibility related to your purchases.

Section 10 – Privacy Policy

Your personal information is governed by our Privacy Policy at /policies/privacy-policy. Certain information may also be processed under Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy.

Because our store is hosted on Shopify, information you provide may be transmitted to Shopify and third-party partners and may be transferred internationally.

Please review our Privacy Policy for full details on how information is collected and used.

Section 11 – Feedback

If you submit feedback, suggestions, ideas, reviews, or proposals (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, publish, and distribute it for any purpose.

You confirm that:

  • you own the rights to the Feedback,

  • you disclose any compensation received, and

  • your content complies with these Terms.

We may monitor, edit, or remove Feedback that is unlawful, harmful, or violates rights.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information on the Services may contain errors or omissions related to product descriptions, pricing, promotions, shipping, or availability.

We reserve the right to correct errors and update information or cancel orders without prior notice, even after an order has been submitted.

Section 13 – Prohibited Uses

You may not use the Services to:

  • engage in unlawful or harmful activity,

  • violate laws or regulations,

  • infringe intellectual property,

  • harass or harm others,

  • mislead or impersonate individuals,

  • upload malware or malicious code,

  • send unauthorized advertising or spam,

  • scrape or interfere with site functionality.

Violating these conditions may result in account suspension or termination.

Section 14 – Termination

We may terminate or suspend access to the Services at any time without notice. You remain responsible for all charges incurred up to the termination date.

Sections that naturally survive termination, such as intellectual property, disclaimers, limitations of liability, and governing law, remain in effect.

Section 15 – Disclaimer of Warranties

The Services and all products are provided “as is” and “as available,” without any warranties, representations, or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow exclusion of certain warranties, so some limitations may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Soul Good Merch and its partners, employees, affiliates, agents, service providers, and licensors, as well as Shopify and its affiliates, shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including lost profits, lost data, replacement costs, or similar damages, arising from your use of the Services or products.

Some jurisdictions do not allow limitations of liability, so certain limitations may not apply.

Section 17 – Indemnification

You agree to indemnify and hold harmless Soul Good Merch, Shopify, and their employees, partners, affiliates, and service providers from any claims or damages arising out of:

  • your breach of these Terms,

  • your violation of any law, or

  • your use of the Services.

We may control the defense and settlement of any indemnified claim.

Section 18 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

Section 19 – Waiver; Entire Agreement

Failure to enforce any provision is not a waiver of that provision.

These Terms constitute the entire agreement between you and Soul Good Merch and supersede any prior agreements or communications.

Section 20 – Assignment

You may not assign or transfer these Terms without our written consent. We may assign or transfer our rights at any time without notice.

Section 21 – Governing Law

These Terms are governed by the laws of the jurisdiction where Soul Good Merch (Sea Your Soul LLC) is headquartered.

Section 22 – Headings

Headings are for convenience only and do not affect interpretation.

Section 23 – Changes to Terms of Service

You may review the most current version of these Terms at any time on this page.

We may update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of those changes.

Section 24 – Contact Information

Questions about these Terms should be sent to:

hello@soulgoodmerch.com
Sea Your Soul LLC
(206) 486-2728