Privacy policy

Privacy Policy — Soul Good Merch

Last updated: December 4, 2025

Soul Good Merch (“we,” “us,” or “our”) operates this Shopify-powered online store. We create faith-inspired, life-giving merchandise designed to uplift, encourage, and steady the soul. This Privacy Policy explains how your personal information is collected, used, and shared when you visit our website or make a purchase from our store.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

Device Information

When you visit our store, Shopify automatically collects certain information using cookies and similar technologies. This may include:

  • IP address

  • Browser type

  • Time zone

  • Cookies

  • Pages viewed

  • How you interact with the store

This information helps us understand how customers browse and engage with our site so we can improve your experience.

Order Information

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information (processed securely by Shopify or our payment providers—Soul Good Merch does not store your payment details)

  • Email address

  • Phone number

  • Items purchased, refunded, or exchanged

Account Information (if you create an account)

  • Name

  • Email

  • Password

  • Order history

  • Saved addresses

Customer Support Information

Any information you share when contacting us for help, encouragement, or order inquiries.

Affiliate Disclosure

Some links on this website are affiliate links (including Amazon). If you click through and make a purchase, we may earn a small commission—at no additional cost to you.

As an Amazon Associate, we earn from qualifying purchases.
Store ID: seayoursoul0a-20

We only recommend products we personally use, love, or believe will bless the Soul Good Merch community.

2. How We Use Your Personal Information

We use your information to:

Provide Our Services

  • Process and fulfill orders

  • Manage payments, shipping, returns, and exchanges

  • Communicate with you about your order

  • Verify information to prevent fraud

Improve and Personalize the Store

  • Understand how customers browse

  • Recommend products

  • Improve website functionality and experience

Marketing (with your consent)

  • Send encouraging updates

  • Announce new products

  • Offer promotions and exclusive content

  • Provide personalized or retargeted ads through Shopify-approved partners

You may unsubscribe from marketing emails at any time.

Legal and Compliance

  • Comply with applicable laws

  • Respond to lawful requests

  • Protect our rights and prevent misuse

3. How We Share Your Personal Information

We share your information only as needed to run our store:

With Shopify

Our store is hosted by Shopify. Shopify processes your information to provide secure online commerce functionality.
Learn more here: https://www.shopify.com/legal/privacy

With Service Providers

Including:

  • Payment processors

  • Fulfillment and production partners

  • Shipping carriers

  • Email and marketing platforms

  • Customer support tools

These partners only receive the information necessary to perform their services.

Advertising and Analytics

We may share limited data with Shopify’s advertising partners to support personalized ads, where legally permitted.

With Your Consent

For example, when using social media integrations.

For Legal Reasons

If required to comply with laws, enforce our policies, or respond to lawful requests.

We never sell your personal information for money.

4. Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Analyze store performance

  • Support personalized advertising

You can manage or disable cookies through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections

  • Request deletion

  • Opt out of targeted advertising

  • Request a copy (portability) of your data

To exercise any of these rights, please contact us at hello@soulgoodmerch.com.

If you use a Global Privacy Control (GPC) signal, Shopify will automatically apply your opt-out preferences where applicable.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Maintain accurate business records

When no longer needed, personal information is securely deleted or anonymized.

7. Minors

Our store is not intended for children under the age of majority in your region. We do not knowingly collect personal information from minors.

8. International Transfers

Your information may be transferred outside your home country. Shopify uses approved safeguards and security practices to protect personal data transferred internationally.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

📧 hello@soulgoodmerch.com
Soul Good Merch
Sea Your Soul LLC

We value your trust. Thank you for supporting a small, faith-driven business committed to uplifting and encouraging believers everywhere.